The USPS is dynamic. Postal rates fluctuate, policies evolve, and service models shift over time. Even the most experienced mailers say it can be hard to keep up. In our 2026 State of Direct Mail report, leaders say they struggle to track USPS update, and more than half say that USPS changes often disrupt campaign planning and impact budgets.
But keeping up with USPS changes doesn't have to be a challenge. We sat down with industry experts to better understand how to stay up to date on what’s going on with USPS – and here’s what they recommend.
Leverage your partner relationships Karpenko notes that having a strong relationship with your direct mail partner can make it much easier to navigate the complexity of the Postal Service without having to track every operational change yourself. Look for a partner with deep USPS integration and logistics expertise. At Lob, a dedicated Operations team continuously monitors postal changes, routing, and performance to help optimize delivery outcomes.
Get the inside scoop with USPS resources The USPS offers many thought leadership resources for marketing and operations professionals – straight from the source. Chris Karpenko, Executive Director of USPS, says to check USPS and PostalPro for first-hand information.
Gain real insights from industry forums From pricing updates and operational changes to promotions and logistics guidance, these resources can help mailers stay ahead of shifts:
PostalPro industry alerts USPS’s primary industry resource hub for promotions, technical documentation, operational updates, and industry events. Sign up.
USPS Industry Alerts Email alerts from USPS cover service disruptions, operational updates, promotions, and pricing notices. To subscribe, send an email to:IndustryAlert@usps.gov. Use the subject: Subscribe to Industry Alerts.
PostCom Industry association focused on postal policy, advocacy, and operational developments impacting commercial mailers. Website
NAPM (National Association of Presort Mailers) Provides education and updates focused on presort operations, logistics, and USPS initiatives. Website
MTAC (Mailers’ Technical Advisory Committee) USPS industry group that collaborates directly with mailing industry leaders on technical and operational changes. Website
Postal Customer Councils (PCCs) Local USPS-sponsored groups organized by region and major metro area that provide education, networking, and operational updates directly from USPS representatives. Find your local group
AIM Meetings (Areas Inspiring Mail) Regional USPS events that provide executive-level updates on promotions, operational initiatives, and upcoming postal changes affecting the mailing industry. Find your nearest meeting
You can’t control USPS changes, but you can stay ahead of them with the right strategy, the right data, and the right partners in place.
For more resources on USPS and logistics, visit our Postal Fix Hub.
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