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Premium Support

Support to Meet Your Needs

Billed Annually
  • Developer center access
  • API status notifications
  • Email support
Billed Annually
All of DEVELOPER plus
  • 8 business hour SLA
  • Escalation phone support
Talk to Sales
Billed Annually
All of BUSINESS plus
  • 4 business hour SLA
  • Architecture and integration planning
  • Personal user training
  • Developer support
  • Dedicated customer success manager

Flexible Support Tools to Ensure Your Success

fast response time
Guaranteed First Response Time
Expedited handling and priority ticket routing that guarantees a first response within your SLA
phone support
Escalation Phone Support
Help when you need it with a dedicated phone line for escalated support cases
API architecture
Architecture and Integration Planning
API architecture and integration planning session led by a Lob solution engineer to assist in system design best practices
developer support
Developer Support
A dedicated Lob solutions engineer to troubleshoot any technical issues after implementation

Read more about our support features here.

Smarter Mail Starts with Lob

It's dead-simple to get up and running, and our experts are here to help at every step.