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Support to meet your needs

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Developer plan


Get started

What's included

  • included

    Developer center access

  • included

    API status notifications

  • included

    Email support

Most Popular

Business plan

$100 /per month

Billed annually

Get started

All of Developer plus

  • included

    8 business hour SLA

  • included

    Escalation phone support

Enterprise plan‍

Let’s chat

Billed annually

Talk to sales

All of Business plus

  • included

    4 business hour SLA

  • included

    Architecture and integration planning

  • included

    Personal user training

  • included

    Developer support

  • included

    Dedicated customer success manager

Flexible support tools to ensure your success

fast response time

Guaranteed First
Response Time

Expedited handling and priority ticket routing that guarantees a first response within your SLA

API architecture

Architecture and
Integration Planning

API architecture and integration planning session led by a Lob solution engineer to assist in system design best practices

phone support

Zoom Support

Help when you need it with a Zoom meeting for escalated support cases

developer support

Developer Support

A dedicated Lob solutions engineer to troubleshoot any technical issues after implementation

Read more about our support features here.

Smarter mail starts with Lob

It's dead-simple to get up and running, and our experts are here to help at every step.