Consumer Request Metrics

Last Updated: May 4, 2026

Pursuant to the California Consumer Privacy Act (CCPA) certain businesses, like Lob.com, Inc. (“Lob”), are required to compile and publicly disclose metrics regarding the processing of consumer privacy requests on an annual basis.  

2025 Consumer Request Report

In calendar year 2025, Lob received and responded to California consumer requests as set forth in the table below. For more information regarding our privacy practices at Lob, and to exercise your privacy rights and choices, visit our Privacy Policy page.

Request Type Requests Received Requests Complied (in whole or in part) Requests Denied* Mean Days to Resolution Median Days to Resolution
Deletion 11 9 2 6 3
Correction 0 0 0 0 0
Opt Out/Do Not Sell 5 5 0 6 3
Limit Use of Sensitive Data 0 0 0 0 0
Access Request/Right to Know 1 0 1 1 1


* Denied requests include unverified requests.