Lob is changing how direct mail is done with a nationwide
Print Delivery Network that produces high-quality mail fast,
plus full visibility into every send.
Production + Tracking
Deliver mail up to speed – and up to your standards
Ready to cut direct mail lead time?
Move fast without sacrificing quality. Here’s how we help you do it.
Discover Postal IQ
Send fast + at scale
With printers across the U.S., your mail moves quickly – even at high volumes or when plans change.
Leave quality to us
From color consistency to sharp finishes, our quality checks hold printers to the toughest standards in the industry, so each piece is perfect.
Keep costs efficient
By using Postal IQ to route to printers near your final destination, we keep costs stable and transit time down, no matter how much mail you send.
Stay in the know
Get full visibility down to the mailpiece by tracking every step in the production process from pre-sort to transit to delivery.
From start to finish:
How we deliver quality
Top-tier print standards
Lob’s printers follow strict guidelines so that every mailpiece is spot on.
- Color accuracy:We use Chromachecker standards and GRACoL 2013, so your colors stay vibrant and consistent across our network.
- Finishing touches:From precise 1/8” trimming to secure glue and UV coating, we ensure your mail is protected during transit and polished when it arrives.
Tracking and visibility
Slice and dice your data by key filters or get a full deliverability report, all directly from your Dashboard.
- Tracking transparency:Follow each mailpiece or campaign with 8 essential tracking events.
- Mail speed checks:Monitor how quickly your mail moves from being sent to marked as processed for delivery, pinpointing efficiency and flagging any delays.
Built-in accountability
We’re rigorous about keeping our network – and your mail – on point.
- SLA adherence:Automated event mail tracking system keeps partners accountable.
- Preventative maintenance:We oversee regular on-site quality audits.
- Monthly quality reviews:We sit down with our printers to review performance metrics and adherence to industry standards.
USPS expertise
Our Print Delivery Network team has deep ties to the USPS. That close relationship gives
us early insight into service standards changes, delivery updates, and other operational shifts – so your mail keeps moving, no surprises.
We put customer data security first
When mail moves, so does PII. Here’s how we keep it safe.
Encryption everywhere
Lob protects your data using industry-leading encryption standards for all data in transit.
SOC 2 type 2 audits
Our security controls are assessed annually through independent reviews.
HIPAA/HITECH compliance
We support healthcare customers by undergoing annual HIPAA/HITECH privacy audits.
Print partner security
Our print and logistics partners are regularly audited to verify compliance with strict standards.
Print Delivery Network FAQs
What is a print network?
A print network is a connected system of print vendors that work together to produce and deliver print collateral like brochures and postcards.
What is direct mail printing?
Direct mail printing is the process of producing physical mail – like postcards, letters, and self-mailers – delivery to targeted recipients through services like USPS.
What is Lob's Print Delivery Network (PDN)?
Lob's Print Delivery Network (PDN) is the backbone of our Print & Mail offering. By building an integrated, distributed network of professional printers, we simplify client print operations and vendor management on behalf of our customers.
Qualified commercial printers are thoroughly vetted by our print experts and integrated into our PDN ecosystem, enabling our customers to easily access different mail delivery strategies without the hassle of management. The strength of our PDN is predicated on automated production, dynamically-adjusted throughput, and consistency of quality that's on-demand and at scale.
How does the Print Delivery Network work?
Any mail that is sent through Lob is dynamically distributed to the prints within our PDN, based on a number of factors, including:
- Mail form factor and permutation availability
- Mail volume capacity
- Paper stock and ink availability
- Distance from end-recipient of mail
- Other manufacturing and logistical capacity needs
- Regulatory requirements (e.g. HIPAA)
I’m a printer interested in partnering with Lob. How do I get involved?
If you're a printer that's interested in exploring a partnership opportunity with us, let's talk!
Experience industry-leading print and delivery infrastructure
