American Express

American Express is a financial services corporation that specializes in credit cards. The company was founded in 1850 by William Fargo, Henry Wells, and John Butterfield and is headquartered in New York.

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In this Best Direct Mail Campaign example, American Express uses a letter to promote its line of services and card member benefits to retain customers and increase CLTV. American Express features engaging copy, attention-grabbing imagery, and multiple calls-to-action and methods of redemption in this direct mail marketing retention campaign.

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Source: Comperemedia

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Continue learning about best practices in using direct mail as a marketing channel for customer retention in our eBook: The Modern Marketer's Guide to Customer Retention Using Direct Mail.

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Mountain landscape with text about American Express's 170 years of experience and 1850 founding year.
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