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Product Releases
April 26, 2021

Lob is now available on the Salesforce AppExchange

The Salesforce AppExchange is an enterprise cloud marketplace that provides countless prebuilt apps and solutions to businesses. While the marketplace is robust, historically, Salesforce customers looking to implement direct mail were unable to find an out-of-the-box solution that meets their needs. 

That changes now. Today, we’re thrilled to announce a fully native solution on the Salesforce AppExchange in partnership with Veezla. Customers can now leverage the app, Veezla Print & Mail - powered by Lob, for all of their direct mail needs.The app leverages Veezla’s proprietary platform, powered by Lob, and built on top of Salesforce Lightning to enable customers full customization and integration seamlessly into any of their business’s unique workflows. There are currently no other comparable offerings available that exclusively enable direct mail within Salesforce. 

The Print & Mail App will allow customers to trigger and automate sending postcards, letters, and checks at scale. Customers will be able to leverage dynamic HTML for endlessly personalized content and track individual mailpieces in real-time. Mailpiece tracking can easily be ingested directly back into Salesforce, opening the door to coordinated follow-up activities (think an email as soon as a letter reaches the mailbox) or gaining actionable insights with reporting and analytics. The app also leverages Lob’s address verification capabilities that will allow customers to validate and standardize addresses, eliminating return-to-sender mail and optimizing campaign ROI. 

The App provides a complete, robust, end-to-end print and mail solution enabling customers to: 

  • Eliminate manual workflows, and thus high costs and long lead times
  • Granularly track and analyze mail data to optimize engagement and lead targeting
  • Consolidate workflows, eliminating silos and ensuring consistency across channels
  • Massively improve flexibility, bringing the speed and customizability of digital channels to direct mail
  • Experience substantial annual cost savings across all mail use cases

The benefits become even more impactful when considering how various industries leverage direct mail. Among other examples, financial institutions are able to trigger pre-approved credit offers and customer statements, healthcare providers are able to personalize acquisition offers and patient notices, and retailers are able to automate winback and cross-sell campaigns. The integration supports point-and-click configuration, process automation, and custom object support, and is compatible with all document generation solutions. 

For the first time, customers can now truly program and control mail just like they do email directly within Salesforce. For more information, and to start a 14 day free trial, visit the AppExchange listings here.


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