Marley Spoon is a meal kit delivery service featuring Martha Stewart’s award-winning recipes and smart cooking techniques.
Marley Spoon uses intelligent direct mail to reactivate churned customers. Using Lob, they generated 20% of all paid reactivation conversions in one quarter.

See how the best marketers deliver results for their business with direct mail marketing
Over 10,000 businesses trust Lob to transform their direct mail into intelligent mail.


PetMeds uses a direct mail postcard in a retention campaign targeting at existing customers to incentivize them to make a repeat purchase.

Learn how CouchSurfing, a social networking and hospitality exchange service, uses direct mail postcards for address verification.

In this best direct mail campaign, we examine a customer retention example from American Express. See what works in this direct mail marketing campaign.