Healthcare Patient Communications
Automate Patient Billing Mail That Drives Faster Payments for Salucro
Your own research shows 39% of patients still prefer paper statements for balance notifications — and billing experience directly affects provider relationships. Lob helps Salucro Healthcare Solutions seamlessly integrate automated, trackable direct mail into your patient financial engagement platform so your healthcare customers can reach every patient on their preferred channel, compliantly and at scale.
EHR-Connected Mail Automation
Trigger patient statements, payment reminders, and balance notifications directly from Epic, Cerner, and MEDITECH workflows — no manual handoffs or batch file delays for Salucro's provider customers.
HIPAA-Compliant Secure Delivery
Lob's platform supports the stringent compliance standards Salucro already upholds — including HIPAA, SOC 2, and HITRUST — ensuring sensitive patient financial communications are handled securely from creation to mailbox.
Real-Time Tracking & Visibility
Give Salucro's healthcare customers full visibility into every mailed statement with delivery tracking, so revenue-cycle teams know exactly when patients receive bills and can time digital follow-ups accordingly.
Scale Across the U.S. Bank Ecosystem
As Salucro scales within Elavon's payments infrastructure, Lob provides the enterprise-grade direct mail API to support growing statement volumes across your expanding provider network without adding operational complexity.
Simplify your financial services mail without tradeoffs
Transactional mail for financial services
As mail volume grows, your speed can’t slip. Lob has the infrastructure and supply chain expertise to get your high-volume tax forms, checks, and more out the door and to their destination fast – while helping you maintain consistency and SOC 2 compliance.
How Lob helps
- API-driven automation: Trigger mail directly from your systems for shorter lead times and decreased security risks.
- Print Delivery Network: Route mail closer to the destination for better delivery speed.
- End-to-end tracking and PDFs: Track mail from production through delivery to streamline optimization and audits.
Direct mail for financial services marketers
Automate your pre-approvals and retention campaigns based on real-world events – and hit the mailbox before the competition. Lob helps financial services marketers win with automated, personalized direct mail that’s easy to track and optimize. Drive high ROI without any heavy lifting.
How Lob helps
- Personalized, reusable templates: Design once, then personalize content dynamically with your data.
- Routing intelligence: Lob’s Postal IQ selects the most efficient USPS entry path for optimized delivery.
- Campaign analytics: Integrate with your CRM or CDP to track multichannel campaign results.
See Lob in action
68%
of financial services
leaders say mail is effective
for acquisition
63%
of industry marketing
leaders use AI for
personalized messaging
87%
of leaders say mail logistics
are a blind spot they’re
addressing
Our experts know financial
services mail
Read the Q&A from Lob financial services experts
How do we keep financial services mail fast and consistent as volume grows?
Lob's Print Delivery Network routes mail through a distributed print infrastructure, so speed and quality stay consistent whether you're sending thousands or millions of pieces. No vendor juggling, no drop-off at scale.
Can we run direct mail in a way that holds up in SOC 2-regulated environments?
Lob completes annual SOC 2 Type 2 audits across all five Trust Services Criteria and provides audit-ready tracking and documentation for every mailpiece. Your compliance team will have the support they need, but as with any vendor, confirm that Lob fits within your specific compliance requirements.
How do we integrate direct mail with our existing tech stack?
Direct mail APIs make it easy to connect Lob directly to your CRM or core systems so that you can trigger tax forms, checks, and statements from existing workflows. Plus, you can send delivery data back into your platforms and keep direct mail coordinated with the rest of your channels.
See How Lob Helps Salucro Healthcare Solutions Turn Patient Statements Into Faster Collections
