Fintech Direct Mail Automation
Scale Midas's Customer Communications as Fast as Your User Base
With 3.5 million investors and rapid expansion into payments, new markets, and advanced trading products, Midas needs compliant, personalized mail that keeps pace with growth. Lob automates regulatory disclosures, onboarding kits, and cross-sell campaigns — so your team can focus on building the future of investing, not managing print vendors.
Automate Compliance Mail at Scale
From SPK-mandated disclosures to KVKK privacy notices and e-money licensing communications, Lob ensures Midas delivers compliant mailings to millions of users with full audit trails and delivery tracking.
Personalized Onboarding & Activation
Welcome new Midas investors with tailored onboarding kits and verification follow-ups that drive app engagement — automatically triggered as users sign up across BIST, U.S. equities, crypto, and wallet products.
Cross-Sell New Product Lines
Launching margin investing, Midas Pro, or your prepaid card? Use Lob to send targeted direct mail campaigns that introduce existing users to new offerings with personalized messaging and trackable response rates.
Full Visibility & Delivery Tracking
Track every piece of mail from production to mailbox. Lob gives Midas real-time analytics and delivery confirmation so your operations and compliance teams always know the status of critical customer communications.
Simplify your financial services mail without tradeoffs
Transactional mail for financial services
As mail volume grows, your speed can’t slip. Lob has the infrastructure and supply chain expertise to get your high-volume tax forms, checks, and more out the door and to their destination fast – while helping you maintain consistency and SOC 2 compliance.
How Lob helps
- API-driven automation: Trigger mail directly from your systems for shorter lead times and decreased security risks.
- Print Delivery Network: Route mail closer to the destination for better delivery speed.
- End-to-end tracking and PDFs: Track mail from production through delivery to streamline optimization and audits.
Direct mail for financial services marketers
Automate your pre-approvals and retention campaigns based on real-world events – and hit the mailbox before the competition. Lob helps financial services marketers win with automated, personalized direct mail that’s easy to track and optimize. Drive high ROI without any heavy lifting.
How Lob helps
- Personalized, reusable templates: Design once, then personalize content dynamically with your data.
- Routing intelligence: Lob’s Postal IQ selects the most efficient USPS entry path for optimized delivery.
- Campaign analytics: Integrate with your CRM or CDP to track multichannel campaign results.
See Lob in action
68%
of financial services
leaders say mail is effective
for acquisition
63%
of industry marketing
leaders use AI for
personalized messaging
87%
of leaders say mail logistics
are a blind spot they’re
addressing
Our experts know financial
services mail
Read the Q&A from Lob financial services experts
How do we keep financial services mail fast and consistent as volume grows?
Lob's Print Delivery Network routes mail through a distributed print infrastructure, so speed and quality stay consistent whether you're sending thousands or millions of pieces. No vendor juggling, no drop-off at scale.
Can we run direct mail in a way that holds up in SOC 2-regulated environments?
Lob completes annual SOC 2 Type 2 audits across all five Trust Services Criteria and provides audit-ready tracking and documentation for every mailpiece. Your compliance team will have the support they need, but as with any vendor, confirm that Lob fits within your specific compliance requirements.
How do we integrate direct mail with our existing tech stack?
Direct mail APIs make it easy to connect Lob directly to your CRM or core systems so that you can trigger tax forms, checks, and statements from existing workflows. Plus, you can send delivery data back into your platforms and keep direct mail coordinated with the rest of your channels.
See How Lob Powers Compliant Mail for Fast-Growing Fintechs Like Midas
