Fintech Direct Mail Automation
Help Best Egg Scale Compliant, Personalized Mail Across the Entire Lending Lifecycle
With $30B+ in consumer loans delivered and a growing product suite spanning personal loans, credit cards, and flexible rent, Best Egg's customer communications demand precision, compliance, and speed. Lob automates and tracks every piece of direct mail — from pre-approved offers and onboarding kits to regulatory disclosures and servicing notices — so your team can focus on building financial confidence, not managing print vendors.
Compliance-Ready Mail at Scale
Automate GLBA privacy notices, adverse action letters, and state-required disclosures with confidence. Lob ensures every regulated communication is accurate, auditable, and delivered on time.
Personalized Acquisition & Cross-Sell
Drive pre-approved credit offers and cross-sell campaigns for Best Egg's loans, cards, and rent products with data-driven personalization that integrates directly into your existing AWS-based marketing stack.
Real-Time Tracking & Visibility
Give Best Egg's operations and compliance teams full visibility into every mailpiece with real-time delivery tracking, scan events, and actionable analytics — no more black-box vendor workflows.
Secure, API-First Integration
Lob's SOC 2-compliant platform and RESTful APIs fit seamlessly into Best Egg's cloud-native architecture, meeting the same security and governance standards your DevSecOps team demands.
Simplify your financial services mail without tradeoffs
Transactional mail for financial services
As mail volume grows, your speed can’t slip. Lob has the infrastructure and supply chain expertise to get your high-volume tax forms, checks, and more out the door and to their destination fast – while helping you maintain consistency and SOC 2 compliance.
How Lob helps
- API-driven automation: Trigger mail directly from your systems for shorter lead times and decreased security risks.
- Print Delivery Network: Route mail closer to the destination for better delivery speed.
- End-to-end tracking and PDFs: Track mail from production through delivery to streamline optimization and audits.
Direct mail for financial services marketers
Automate your pre-approvals and retention campaigns based on real-world events – and hit the mailbox before the competition. Lob helps financial services marketers win with automated, personalized direct mail that’s easy to track and optimize. Drive high ROI without any heavy lifting.
How Lob helps
- Personalized, reusable templates: Design once, then personalize content dynamically with your data.
- Routing intelligence: Lob’s Postal IQ selects the most efficient USPS entry path for optimized delivery.
- Campaign analytics: Integrate with your CRM or CDP to track multichannel campaign results.
See Lob in action
68%
of financial services
leaders say mail is effective
for acquisition
63%
of industry marketing
leaders use AI for
personalized messaging
87%
of leaders say mail logistics
are a blind spot they’re
addressing
Our experts know financial
services mail
Read the Q&A from Lob financial services experts
How do we keep financial services mail fast and consistent as volume grows?
Lob's Print Delivery Network routes mail through a distributed print infrastructure, so speed and quality stay consistent whether you're sending thousands or millions of pieces. No vendor juggling, no drop-off at scale.
Can we run direct mail in a way that holds up in SOC 2-regulated environments?
Lob completes annual SOC 2 Type 2 audits across all five Trust Services Criteria and provides audit-ready tracking and documentation for every mailpiece. Your compliance team will have the support they need, but as with any vendor, confirm that Lob fits within your specific compliance requirements.
How do we integrate direct mail with our existing tech stack?
Direct mail APIs make it easy to connect Lob directly to your CRM or core systems so that you can trigger tax forms, checks, and statements from existing workflows. Plus, you can send delivery data back into your platforms and keep direct mail coordinated with the rest of your channels.
See How Lob Helps Best Egg Modernize Direct Mail Operations
