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Failed Payment Notice Letter

As part of an omnichannel collections strategy, send customers a timely letter to inform them of a failed recurring payment and encourage them to update their payment information on file to avoid a service disruption.

Mail Type

Letter

Use Case

Billing & Payments

Additional Details

Customize the letter template with your personalized logo, messaging, and signature.

Suggested merge variables include:

  • letter creation date
  • recipient first name
  • subscription product name
  • payment amount due
  • payment due date

Get Started

API Documentation:
Letter > Create a Letter > "file"

Standard Envelope Design Templates:
8.5x11 Letter:         Design PDF (for 6 pages & less)
Flat Envelope:        Design PDF (for >6 pages)

HTML Examples:
8.5x11 Letter:          Download HTML

Variations
Size
Size
Variations
Outside
Front
Inside
Back
Outside
Front
Inside
Back
Outside
Front
Inside
Back