JOANN is a fabrics and crafts company offering both in-store and online shopping experiences to its customers.
In this Best Direct Mail Campaign example, JOANN uses a postcard to welcome new customers to its rewards program. Customers can enroll in this free offering and then receive coupons and other offers crafted just for them. Members can save both online and in-store by using the app. This mailer is instantly recognizable as the JOANN brand, has a scannable design, and has a fantastic offer that allows customers to shop based on their personal preferences.
Continue learning about best practices in using direct mail as a marketing channel for customer retention in our eBook: The Modern Marketer's Guide to Customer Retention Using Direct Mail.
See how the best marketers deliver results for their business with direct mail marketing
Over 10,000 businesses trust Lob to transform their direct mail into intelligent mail.
Lendmark Financial Services uses a direct mail postcard as part of its customer retention strategy to celebrate and appreciate existing customers.
Dental Dental uses a direct mail postcard in its efforts to acquire new members for its program targeted for AARP members.
For this Best Direct Mail Campaign example, WHBM uses a self-mailer format for its marketing offer of $25 off a minimum purchase of $125 or more.
