Global Commerce & Compliance
Digital River, Automate Compliant Mail Across Every Market You Serve
With operations spanning 240+ markets and strict regulatory requirements around billing disclosures, tax documentation, and customer notices, Digital River needs physical mail that matches the precision of its API-driven platform. Lob gives you programmable, trackable direct mail infrastructure that integrates seamlessly with your existing systems — so every compliance notice, partner communication, and enterprise touchpoint is delivered with full visibility and audit trails.
API-First Mail Infrastructure
Lob's RESTful APIs mirror the developer-first approach Digital River already uses for payments and commerce — enabling triggered, automated mail without manual intervention or new workflows.
Compliance-Ready Trackable Delivery
Send regulatory notices, billing disclosures, and tax documentation with end-to-end delivery tracking and proof of mailing — critical for PCI, PSD2, and cross-border compliance obligations.
Global Enterprise Partner Communications
From merchant onboarding kits to renewal reminders and high-value account nurture, Lob helps Digital River deliver personalized physical communications to enterprise partners at scale.
Full Visibility and Audit Trails
Every mailpiece is tracked from creation through delivery, giving Digital River the same level of auditability for physical communications that you expect from your digital payment and subscription workflows.
Simplify your SaaS mail without tradeoffs
Operational mail for SaaS companies
Your customers rely on you to deliver critical communications on time. From invoices and compliance mailings to onboarding packets and account statements, Lob provides the infrastructure to power your operational mail, while you maintain complete brand control and focus on your core product.
How Lob helps
- API-driven automation: Trigger mail directly from your systems, and streamline the process.
- Print Delivery Network: Leverage a distributed print network to get reliable service even at peak volume.
- End-to-end tracking: Provide your customers with real-time visibility and audit-ready documentation.
Direct mail for SaaS marketers
Whether you're running campaigns for your own business or enabling direct mail for your customers, Lob makes it easy to launch personalized marketing programs - from acquisition and retention to event promotions and seasonal offers - with the speed, data, and infrastructure you need to drive conversions.
How Lob helps
- Personalized, reusable templates: Design once, then personalize content dynamically with policy-holder and prospect data.
- Routing intelligence: Lob’s Postal IQ selects the most efficient USPS entry path for optimized delivery.
- Campaign analytics: Use our API to integrate with your platform and track campaign results across channels.
See Lob in action
25%
of marketing budgets are
going to direct mail in 2026
98%
of leaders say direct mail is effective for winback
94%
say direct mail is best when
integrated with other channels
Our experts know how to build
mail programs that support
your customers’ needs
Read the Q&A from Lob SaaS experts
How can we offer mail as a feature without getting bogged down in management?
Lob handles print production, routing, and delivery through its API and Print Delivery Network. All you have to do is trigger the mail. Your team stays focused on your core product while Lob manages the supply chain, vendor relationships, and fulfillment behind the scenes.
Can we white-label mail so it delivers under our brand while a partner handles production, routing, and tracking behind the scenes?
Yes. Lob's platform and APIs support white-label implementations, so your customers get a fully branded experience while Lob manages production, routing, and tracking in the background. You own the relationship; we handle the infrastructure.
How do we integrate direct mail APIs into our existing product architecture?
We built Lob's REST API to slot into existing product architectures with minimal lift. Trigger mail from your platform, pass in customer data, and pipe delivery signals back into your system without standing up new infrastructure or reworking core workflows.
See How Lob Powers Compliant, Trackable Mail for Digital River's Global Operations
