Direct Mail for Global Fintech
Airwallex Powers Finance at Scale — Lob Automates the Mail That Keeps It Compliant
With 85+ licenses across multiple jurisdictions and 676,000+ businesses relying on your platform, Airwallex faces immense pressure to deliver compliant, timely physical communications — from KYC notifications and adverse action notices to enterprise onboarding packets. Lob gives Airwallex a programmable direct mail infrastructure that integrates with your existing tech stack, automates regulatory mailings across geographies, and provides full delivery tracking so nothing falls through the cracks.
Automated Compliance Mail at Scale
From regulatory disclosures to KYC/KYB notifications and adverse action notices, Lob helps Airwallex programmatically trigger compliant mailings across every jurisdiction — no manual processes, no gaps in your audit trail.
Global Reach, Local Precision
Operating in 200+ countries demands localized communications. Lob enables Airwallex to send address-verified, jurisdiction-specific mail pieces that meet regional regulatory requirements — from the US to EMEA to APAC.
Seamless API-First Integration
Airwallex runs on APIs and so does Lob. Integrate directly with your proprietary infrastructure, GCP-based data pipelines, or CRM systems to trigger personalized mail automatically — no workflow disruptions, no engineering headaches.
Full Visibility and Delivery Tracking
Every piece of regulated mail Airwallex sends through Lob is tracked from print to mailbox. Maintain a verifiable delivery record for compliance audits and give your operations team real-time status on every communication.
Simplify your financial services mail without tradeoffs
Transactional mail for financial services
As mail volume grows, your speed can’t slip. Lob has the infrastructure and supply chain expertise to get your high-volume tax forms, checks, and more out the door and to their destination fast – while helping you maintain consistency and SOC 2 compliance.
How Lob helps
- API-driven automation: Trigger mail directly from your systems for shorter lead times and decreased security risks.
- Print Delivery Network: Route mail closer to the destination for better delivery speed.
- End-to-end tracking and PDFs: Track mail from production through delivery to streamline optimization and audits.
Direct mail for financial services marketers
Automate your pre-approvals and retention campaigns based on real-world events – and hit the mailbox before the competition. Lob helps financial services marketers win with automated, personalized direct mail that’s easy to track and optimize. Drive high ROI without any heavy lifting.
How Lob helps
- Personalized, reusable templates: Design once, then personalize content dynamically with your data.
- Routing intelligence: Lob’s Postal IQ selects the most efficient USPS entry path for optimized delivery.
- Campaign analytics: Integrate with your CRM or CDP to track multichannel campaign results.
See Lob in action
68%
of financial services
leaders say mail is effective
for acquisition
63%
of industry marketing
leaders use AI for
personalized messaging
87%
of leaders say mail logistics
are a blind spot they’re
addressing
Our experts know financial
services mail
Read the Q&A from Lob financial services experts
How do we keep financial services mail fast and consistent as volume grows?
Lob's Print Delivery Network routes mail through a distributed print infrastructure, so speed and quality stay consistent whether you're sending thousands or millions of pieces. No vendor juggling, no drop-off at scale.
Can we run direct mail in a way that holds up in SOC 2-regulated environments?
Lob completes annual SOC 2 Type 2 audits across all five Trust Services Criteria and provides audit-ready tracking and documentation for every mailpiece. Your compliance team will have the support they need, but as with any vendor, confirm that Lob fits within your specific compliance requirements.
How do we integrate direct mail with our existing tech stack?
Direct mail APIs make it easy to connect Lob directly to your CRM or core systems so that you can trigger tax forms, checks, and statements from existing workflows. Plus, you can send delivery data back into your platforms and keep direct mail coordinated with the rest of your channels.
See How Lob Helps Airwallex Turn Compliance Mail Into a Competitive Advantage
