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Hero Image for Lob Deep Dives Blog PostWhat’s the difference between address verification and validation?Direct Mail Q&A's
Direct Mail Q&A's
February 2, 2026

What’s the difference between address verification and validation?

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What’s the difference between address verification and validation?

Address data is the backbone of every successful direct mail campaign. When addresses are wrong, everything downstream suffers – delayed delivery, returned mail, and wasted spend.

Two terms often come up when working with address data: address validation and address verification. While people tend to use both nterchangeably, they refer to different steps in making sure mail reaches its destination.

Address validation: formatting addresses to USPS standards

Address validation focuses on whether an address is written correctly according to postal rules. It checks structure, spelling, abbreviations, and completeness, then standardizes the address so it conforms to USPS formatting requirements. You may have experienced address validation when a web form suggests a corrected address as you type.

This process is typically powered by CASS-certified software (Coding Accuracy Support System), which ensures address data meets USPS standards for automation and postal discounts. Validation corrects common issues like misspelled street names, inconsistent abbreviations, missing unit numbers, and improperly formatted ZIP codes.

For example, validation would convert:

“123 Main Street, Apartment 4b”

into

“123 MAIN ST APT 4B”

Validation improves mail processing and eligibility for postage discounts, but it does not confirm that an address actually exists.

Address verification: confirming real, deliverable addresses

Address verification answers a different question: is this a real place that can receive mail?

Verification checks addresses against USPS delivery point data and related postal databases to confirm existence and deliverability. This step identifies addresses that look valid on the surface but don’t correspond to an actual delivery point.

Verification relies on deeper USPS data access, often via USPS-backed APIs, to confirm whether mail can actually be delivered to that location. This is especially critical for shipping, identity verification, and fraud prevention.

When to use validation vs. verification

Validation is best used early and frequently. It’s essential for data entry, list hygiene, and preparing large volumes of mail for production. Most teams validate addresses at the point of capture and again before campaigns go out to ensure they qualify for USPS automation and discounts.

Verification is most important when the risk is higher. Financial services, healthcare, insurance, and ecommerce teams rely on verification to confirm deliverability, reduce fraud, and meet regulatory requirements. High-value shipments, sensitive documents, and time-critical mail benefit from knowing an address is not just well-formatted, but real.

In practice, strong address strategies use both: validation to standardize and optimize, verification to confirm deliverability. Doing both also saves you money in the long run by saving postage on undeliverable mail.

How teams handle validation and verification at scale

Manually managing address quality doesn’t scale, especially when data is flowing in from CRMs, ecommerce platforms, and marketing systems. The most effective teams automate both processes using APIs that run continuously in the background.

That typically means validating addresses with CASS-certified logic in real time, verifying them against USPS delivery point data, and keeping records current as postal data changes. When these checks are embedded directly into your workflows, address accuracy improves without slowing campaigns or adding operational burden.

Address validation and verification are just a part of the logistics puzzle that keeps direct mail moving. To dig deeper into how teams are managing direct mail end to end – and addressing the major blind spots that impact delivery, cost, and planning – join us for the State of Direct Mail: Business Insights 2026 Webinar.

FAQs

Answered by:

Eamon Barisone,

Eamon Barisone,

Principal Solutions Engineer

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