By
Lob
What are some options for maintaining high-quality standards in direct mail as I scale up my marketing efforts?
Scaling doesn’t have to mean sacrificing quality. To maintain high standards, look for a platform that offers programmatic QA, strict SLAs, and built-in redundancy. A distributed print network can improve consistency and reliability – even at volume – and automation helps reduce manual errors while speeding up time to market.
1. Automate production workflows
Manual processes introduce risk. With API-triggered mail and automation rules, you can ensure that formatting, personalization, and targeting happen the same way – every time. Automation also reduces time to market and makes testing more scalable.
2. Use a distributed print network
A multi-printer network helps ensure quality at scale by routing jobs based on volume, geography, and performance. Look for networks with strict onboarding and QA requirements for all partners, so quality doesn’t vary by location.
3. Set (and monitor) strict SLAs
Service-level agreements for print, handoff, and delivery times keep your mail program predictable and performance-driven. Work with vendors that provide real-time SLA reporting – and have redundancy built in to meet SLAs even during peak periods.
4. Implement ongoing quality assurance
Make sure every piece meets your standards with automated pre-send checks, barcode verification, and version control. Modern platforms can run tests and validations at each step – reducing the chance of printing errors, duplicates, or misroutes.
5. Track performance across the lifecycle
Use delivery data, performance dashboards, and mailpiece-level tracking to identify and resolve issues quickly. Consistent visibility makes it easier to course-correct and hold vendors accountable.
Quality and scale can go hand-in-hand – if you have the right systems in place. To see how Lob powers print consistency and delivery performance across millions of mailpieces, explore our Print Delivery Network.