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Product Releases
April 28, 2017

Premium Support Plans Have Arrived!

Ami Wang

Access Personalized Support with a Premium Support Plan

Here at Lob, we aim to curate experiences for our customers. A big part of that is providing the best help possible in a timely fashion. Today, we're excited to provide even more personalized support by offering Premium Support Plans. By default, all customers on the Developer plan will have API access, API status notifications, and email support during business hours. However, by purchasing a Premium Support Plan, you can unlock even more support options, such as:

  • Dedicated support escalation phone line
  • Guaranteed first response times
  • API architecture and integration planning
  • and more!

Read more about our Premium features and purchase a plan here. As always, please reach out to us with any comments, questions, or feedback!

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