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65%
of a company’s business comes from existing customers
50%
Current customers are 50% more likely to try new products and spend 31% more than new customers
95%
Increasing customer retention by 5% increases profits by up to 95%
The threat of churn keeps marketers up at night but you don’t need to lose sleep when you’ve got intelligent direct mail working for you 24/7/365.
Use trigger-based direct mail at the first signs of churn to re-engage customers and turbocharge your revenue.
Capture customers' attention with the personalized experiences they expect using limitless customization options for copy, images, promotions, and offers optimized for conversion.
We’ve been able to increase retention and revenue by getting more repeat orders. We’ve seen benefits across the business.
Benjamin Pack
Naked Wines
Lob automates printing, postage, delivery, and address verification with unlimited access to an exclusive nationwide print delivery network.
What used to take months can now be done in days. That’s the speed of success.
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When a customer churns, you not only lose the money you spent to acquire them but the recurring revenue you get from repeat purchases.
Maximize the impact of your marketing channels by using intelligent direct mail in every step of your customer journey.
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As part of our discussion series, we chat with organizations on how they use technology to streamline workflows and eliminate resource heavy activities.
Learn how to apply advanced acquisition strategies to your direct mail with real-world examples of how marketers are combining online and offline channels.
Learn how today’s retention marketers are tackling an evolving technological landscape and implementing tooling that boosts efficiency and ROI.
