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Boost retention and loyalty with intelligent direct mail

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Naked Wines

We’ve been able to increase retention and revenue by getting more repeat orders. We’ve seen benefits across the business.

Benjamin Pack

Naked Wines

Increase customer lifetime value

It’s easy for digital promotions to get lost in the shuffle. Our customers use direct mail to engage and re-engage customers at all touchpoints in the journey.

Lob can streamline and optimize your entire direct mail workflow so it takes days, not months to send mail. From creatives to printing and postage all the way to delivery with USPS.

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Personalize and localize at scale

Increase the effectiveness of your direct mail campaigns with Lob’s no-code platform. From remarketing to upsell, Lob enables you to create hyper personalized and optimized direct mail. At any scale.

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Reward loyalty

Loyalty mailings provide an opportunity for enterprises to build a positive brand. Triggered direct mail excels at reminding customers how to earn and redeem rewards at predetermined or event based intervals.

Integrate easily with your marketing tech stack

Lob’s open platform easily integrates with the most popular marketing automation and CRM platforms to seamlessly connect direct mail into omnichannel campaigns.

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We are here to help scale your business

Website retargeting

Encourage enrollment in rewards programs and remind customers at regular intervals how to earn and redeem rewards

A/B testing

Test and measure ROI of direct mail campaigns with different messages, images and target audiences

Reactivate dormant customers

Add triggered direct mail when your emails don’t get opened. Remind customers of unused credit, provide special offers and loyalty discounts

Policy and Renewal notices

Notify customers of upcoming renewals, invoices and compliance notifications

Direct mail automation resources for insurance providers


The Modern Marketer’s Guide to Direct Mail Analytics & Testing

Download the guide to master modern direct mail analytics and testing to increase the ROI of your direct mail campaigns.


The Modern Marketer’s Guide to Crush ROI & Budget Goals with Direct Mail

Learn which marketing channels and tactics maximize your ROI and ensure the marketing budget you spend is strategic and laser-focused on generating revenue.


Running a Tactical Direct Mail Campaign

Learn how to create powerful direct mail campaigns that will deliver high response rates, more customers, and more revenue in our mini tactical guide.