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We’ve been able to increase retention and revenue by getting more repeat orders. We’ve seen benefits across the business.
Benjamin Pack
Naked Wines
65%
of a company’s business comes from existing customers
50%
Current customers are 50% more likely to try new products and spend 31% more than new customers
95%
Increasing customer retention by 5% increases profits by up to 95%
It’s easy for digital promotions to get lost in the shuffle. Our customers use direct mail to engage and re-engage customers at all touchpoints in the journey.
Lob streamline and optimize your entire direct mail workflow so it takes days, not months to send mail. From creatives to printing and postage all the way to delivery with USPS.
Increase the effectiveness of your direct mail campaigns with Lob’s no-code platform. From remarketing to upsell, Lob enables you to create hyper personalized and optimized direct mail. At any scale.
Loyalty mailings provide an opportunity for enterprises to build a positive brand. Triggered direct mail excels at reminding customers how to earn and redeem rewards at predetermined or event based intervals.
Our 2022 survey of 2,100+ US consumers age 18+ to understand their usage of, attitudes toward, and preferences around direct mail.
As part of our discussion series, we chat with organizations on how they use technology to streamline workflows and eliminate resource heavy activities.
Get the best tips and tricks for personalized direct mail that will help you stand out from the competition and create memorable customer experiences.
