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Boost retention and loyalty with intelligent direct mail

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Naked Wines

We’ve been able to increase retention and revenue by getting more repeat orders. We’ve seen benefits across the business.

Benjamin Pack

Naked Wines

Increase customer lifetime value

It’s easy for digital promotions to get lost in the shuffle. Our customers use direct mail to engage and re-engage customers at all touchpoints in the journey.

Lob can streamline and optimize your entire direct mail workflow so it takes days, not months to send mail. From creatives to printing and postage all the way to delivery with USPS.

Read how CPH associates reduced campaign lead time from 2 weeks to one hour
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Personalize and localize at scale

Increase the effectiveness of your direct mail campaigns with Lob’s no-code platform. From remarketing to upsell, Lob enables you to create hyper personalized and optimized direct mail. At any scale.

Read how Verizon sends millions of targeted mail pieces with Lob

Retain customers like a pro

Get The Modern Marketers Guide to Customer Retention with Direct Mail
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Lob graphic

Reward loyalty

Loyalty mailings provide an opportunity for enterprises to build a positive brand. Triggered direct mail excels at reminding customers how to earn and redeem rewards at predetermined or event based intervals.

See how companies like Verizon use loyalty mailings to encourage customers to add new lines of service to their accounts

Integrate easily with your marketing tech stack

Lob’s open platform easily integrates with the most popular marketing automation and CRM platforms to seamlessly connect direct mail into omnichannel campaigns.

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We are here to help scale your business

Website retargeting

Encourage enrollment in rewards programs and remind customers at regular intervals how to earn and redeem rewards

A/B testing

Test and measure ROI of direct mail campaigns with different messages, images and target audiences

Reactivate dormant customers

Add triggered direct mail when your emails don’t get opened. Remind customers of unused credit, provide special offers and loyalty discounts

Policy and Renewal notices

Notify customers of upcoming renewals, invoices and compliance notifications

Direct mail automation resources for insurance providers

View all resources
eBook

The Modern Marketer’s Guide to Reactivating Customers with Direct Mail

This guide will share real-life winback strategies from marketers using intelligent direct mail to re-engage, reactivate customers, and increase revenue.

Read eBook
eBook

Running a Tactical Direct Mail Campaign

Learn how to create powerful direct mail campaigns that will deliver high response rates, more customers, and more revenue in our mini tactical guide.

Read eBook
eBook

The 2023 State of Direct Mail

The 2023 State of Direct Mail report reveals how marketers use direct mail to drive growth, how they measure the impact, and how marketing budgets are changing.

Read eBook