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Naked Wines

We’ve been able to increase retention and revenue by getting more repeat orders. We’ve seen benefits across the business.

Benjamin Pack

Naked Wines

Increase customer lifetime value

It’s easy for digital promotions to get lost in the shuffle. Our customers use direct mail to engage and re-engage customers at all touchpoints in the journey.

Lob can streamline and optimize your entire direct mail workflow so it takes days, not months to send mail. From creatives to printing and postage all the way to delivery with USPS.

Postcard example with  image of Headphones

Personalize and localize at scale

Increase the effectiveness of your direct mail campaigns with Lob’s no-code platform. From remarketing to upsell, Lob enables you to create hyper personalized and optimized direct mail. At any scale.

Reward loyalty

Loyalty mailings provide an opportunity for enterprises to build a positive brand. Triggered direct mail excels at reminding customers how to earn and redeem rewards at predetermined or event based intervals.

Integrate easily with your marketing tech stack

Lob’s open platform easily integrates with the most popular marketing automation and CRM platforms to seamlessly connect direct mail into omnichannel campaigns.

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We are here to help scale your business

Website retargeting

Encourage enrollment in rewards programs and remind customers at regular intervals how to earn and redeem rewards

A/B testing

Test and measure ROI of direct mail campaigns with different messages, images and target audiences

Reactivate dormant customers

Add triggered direct mail when your emails don’t get opened. Remind customers of unused credit, provide special offers and loyalty discounts

Policy and Renewal notices

Notify customers of upcoming renewals, invoices and compliance notifications

Direct mail automation resources for insurance providers


Modernizing the Direct Mail Process

Learn the benefits of automating intelligent direct mail and get a deeper understanding of how automation can transform your direct mail operations.


State of Direct Mail: Consumer Insights

Our 2022 survey of 2,100+ US consumers age 18+ to understand their usage of, attitudes toward, and preferences around direct mail.


The Modern Marketer’s Guide to Customer Retention Using Direct Mail

This practical guide will give you real-life methods pro marketers use to keep customers engaged, loyal, and buying more. ‍