Send donors a letter thanking them for their donation and build a relationship for future support.
Letter
Customer Communications
Customize the letter template with your personalized artwork, messaging, signature, and contact information.
Suggested merge variables include:
API Documentation:
Letter > Create a Letter > "file"
Standard Envelope Design Templates:
8.5x11 Letter: Design PDF (for 6 pages & less)
Flat Envelope: Design PDF (for >6 pages)
HTML Examples:
8.5x11 Letter: Download HTML
What is a Donation Acknowledgement Letter?
A Donation Acknowledgement Letter is an official receipt provided by a nonprofit organization or charity to donors. It confirms the receipt of their contribution and is often used for tax purposes. This letter serves as a way to express gratitude and document the donation for the donor's records. Sending a donation acknowledgment via mail serves as a physical receipt.
Do I need to send a Donation Acknowledgement Letter for every donation?
Yes, it’s a good practice to send an acknowledgment for every donation, especially for contributions over $250, as it is required by the IRS for tax-deductible gifts. Sending letters for smaller donations also helps build stronger relationships with your supporters and shows appreciation.
What should be included in a Donation Acknowledgement Letter?
A Donation Acknowledgement Letter should include the donor's name, the donation amount, the date of the donation, a statement confirming that no goods or services were provided in exchange (if applicable), and the nonprofit’s name and tax identification number. A personal note of thanks or details on how the donation will be used can also enhance the letter.
How soon should I send a Donation Acknowledgement Letter?
It’s best to send the acknowledgment letter within two weeks of receiving the donation. Timely communication demonstrates your organization’s gratitude and professionalism. For larger or recurring donors, sending it even sooner is ideal to maintain a positive relationship.
Are Donation Acknowledgement Letters necessary for non-monetary donations?
Yes, it’s important to send acknowledgment letters for non-monetary donations (such as goods, services, or property). These letters should describe the donated items but refrain from assigning a monetary value to them. It is the donor’s responsibility to determine the value for tax purposes.
Do I need to send a letter for recurring donations?
Yes, recurring donations should be acknowledged. You can either send a separate acknowledgment after each donation or provide an annual summary at the end of the year that includes the dates and amounts of each gift. Whichever option you choose, make sure to thank your recurring donors regularly to show your appreciation.
