Lob’s website experience is not optimized for Internet Explorer.
Please choose another browser.

Adverse Action Letter

Use adverse action letters to inform people that they have been denied credit, employment, insurance, or other benefits based upon information in a credit report.

Mail Type

Letter

Use Case

Customer Communications

Additional Details

Customize the letter template with your personalized artwork, messaging, and contact information. Your actual content should also be reviewed by your legal counsel.

Suggested merge variables include:

  • letter creation date
  • recipient name
  • application date
  • reason(s) for denial
  • consumer report provider and contact information
  • appropriate federal compliance administration agency and contact information
  • contact name

Get Started

API Documentation:
Letter > Create a Letter > "file"

Standard Envelope Design Templates:
8.5x11 Letter:         Design PDF (for 6 pages & less)
Flat Envelope:        Design PDF (for >6 pages)

HTML Examples:
8.5x11 Letter:          Download HTML

Variations
Size
Size
Variations
Outside
Front
Inside
Back
Outside
Front
Inside
Back
Outside
Front
Inside
Back