Lob's website experience is not optimized for Internet Explorer.
Please choose another browser.

Streamline insurance communication with automated direct mail

From offers to policy updates, renewals and billing, streamline your marketing and operational mail with direct mail automation.

Decorative image person on computer

Develop lasting customer relationships driven by data

Drive speed and operational agility

Streamline and speed up direct mail operations and eliminate manual effort that tie up resources and time — from printing to delivery operations.

Our customers see up to 85% in cost savings by automating mail-related workflows, while seeing greater than 4X increases in ROI.

Lob graphic
Lob mail piece graphic

Increase trust with personalized mailers

Localize and personalize mail for maximum impact. Tailor your message, offers, images and create high value engagements with your customers.

Direct mail delivers for the insurance industry


agree direct mail has the best ROI of any channel


have increased their direct mail budget over last year


use a software/technology platform for direct mail

Decorative image person reading mail

Get complete visibility
into mail production and delivery

Precisely track each piece of mail with a digital proof of mailing to easily maintain regulatory compliance and assess the impact of different customer communications to optimize future mailings.

Why intelligent direct mail is essential for insurance communications

Get The Modern Marketers Guide to Intelligent Direct Mail: Insurance Industry Edition
Lob graphic

Discover how CPH was able to reduce the lead time on their campaigns by 98%, from two weeks to less than one hour, while getting additional insights that increased the value of their direct mail operations.

Security logos

Direct mail, delivered securely

Customer data is often sent to legacy printers in a non-secure format leaving you prone to risk. Lob’s industry-leading security is trusted by Fortune 500 companies and built into every aspect of our platform.

  • SOC 2 Type 2 and HIPAA, and GDPR compliant
  • Signed webhooks with HMAC signatures
  • Integrated directly with data sources to protect customer data

We are here to help scale your business

Welcome Letters

Automatically trigger welcome letters to make customers know they are in good hands right from the start

Renewal Notices

Trigger renewal notices and policy changes making it easy for customers to stay with your company

Cancellation Notices

Send cancellation notices, comply with regulations, and improve your delinquent payer rate

Claim Payments

Securely send claim payments and track their delivery

Operators Icon

Product Offers

Easily segment and send new insurance product offers to those who are most likely to buy

The Lob promise:
100% carbon neutral

Direct mail automation resources for insurance providers


The Direct Mail Tactics Playbook

With this playbook, we’ll walk you through how best to audit your current systems and provide direct mail strategies, tactics and best practices for success.


Running a Tactical Direct Mail Campaign

Learn how to create powerful direct mail campaigns that will deliver high response rates, more customers, and more revenue in our mini tactical guide.


The Modern Marketer’s Guide to Personalization

Get the best tips and tricks for personalized direct mail that will help you stand out from the competition and create memorable customer experiences.