On this page, you'll find a running list of new product features that are rolled out to make Lob an even better experience for sending mail and performing address verifications. We may also list minor fixes and updates here, as well as changes to the API, dashboard, or printer operations.
For a dedicated list of updates to our API, please visit our Changelog.
An new size permutation was added to our self-mailer lineup: 11x9 bifold self-mailers. Enterprise marketers can use the 1" offset to write CTAs to increase open rates.
Enterprise marketers can now programmatically send letters affixed with double-sided paper "faux" cards to help acquire and convert more customers.
A new and improved portal for our Print Partners now provides an easier and more streamlined onboarding experience and facilitates faster data exchange.
Lob's API Reference is now generated from our OpenAPI specification (lob-openapi), providing greater technical accuracy and clear and easy navigation for developers.
We've created a Lob public workspace to enable developers to fork, set API keys, and make their first Lob API call in minutes, all without writing a line of code.
Enterprise customers can enjoy greater flexibility in their invoicing, so billing is more reflective of "pay-as-you-go" charges incurred by different teams or departments.
Enterprise customers can now programmatically send folded self-mailers in two new size permutations: 6x18" or 12x9" bifolds.
Salesforce users can now automate direct mail at scale using our direct integration, using Veezla's Print & Mail app via the Salesforce AppExchange.
Enterprise customers can track their #9 return envelopes via webhooks for USPS Courtesy Reply Mail. Contact us to join our limited beta program.
Added new error codes to return more granular messages and matching documentation to provide context for better error handling.
Leverage Lob’s extensive insight into mail tracking events for more comprehensive address deliverability data.
Integromat's Lob integration is available to automate mail and address verification workflows.
Add front-end address autocomplete and verification to any HTML webform in minutes, with Lob’s Address Verification JS plugin.
View and analyze address history to track address deliverability in a single centralized location.
Enterprise customers can send multiple mailpieces faster in a single API request without hitting rate limits. Contact your CSM to join our pilot program.
Tracking events for USPS Certified Letters are now directly accessible from the dashboard, API, and by subscribing to notifications by webhook.
Letters and postcards are now printed on paper with over 10% Post-Consumer Waste pulp.
Enterprise customers now see 29 distinct user actions automatically recorded in the dashboard.
Track events by exporting data to Amazon S3 and to a CSV file for quicker reference.
HTML templates now support booleans, conditionals, and loops for greater personalization.
Enterprise customers can surface postmarked timestamps of checks via the API, dashboard, and webhooks.
Enterprise customers can now access geographic-level US mail distribution data on mail density or speed distributions.
Autocomplete functionality and accuracy improvements made to the US Autocomplete API.
Added ability to add images and screenshots to customer support forms.
Address Verification API can accommodate batch verifications via file upload outside of your integrations.
Customers can optimize their returned metadata setup, given different countries return data in different formats and depth.
A fun, interactive data visualization page for US address data is launched.
NCOA data is available to Enterprise customers who have signed a PAF, enabling these customers to reach their recipients seamlessly and keep their address databases up-to-date.
New webhook event is available and can be subscribed to track Postcards.
Enterprise customers and create suppression lists to automatically remove specific recipients from US mail campaigns.
Expanded returned metadata now includes if a delivery point validation is active.
Enterprise customers can use our envelope design customization and ordering feature in the dashboard.
Address Verification API accurately verifies a broader range of address formats contained in a single field.
Lob’s SOC2 accreditation and security reports are publicly available on the new Security page.
Shipped several fixes, infrastructure changes, and upgrades to 3rd party libraries to improve security and customer privacy.
Address displays for postcard, letter, and check creation on dashboard has been improved.
SSO can be integrated with the customers’ identity provider (eg. Okta, OneLogin) to log into accounts in the dashboard.
Letter routing across our Print Delivery Network was optimized for production speeds and will receive mailed events when entering the mailstream.
New webhook events for cancellations are available whenever a piece of mail gets cancelled.
A variety of production-ready sample HTML templates are now available in the template library.
An open-sourced library of SQL scripts aids in Postgres administration and gauges high-level database health.
Customers can connect their bank account for added flexibility on paying invoices with Plaid.
Checks can now be sent with a custom signature uploaded from image files.
Data pipeline improvements enable greater capacity utilization of printers and more complex data tooling.
Greater visibility into international mail usage is available for Lob’s print and postage partners.
Performance analytics dashboard with various runtime metrics is now available for Lob’s print partners.
Created a step-by-step overview to help automate the sending of mail using Zapier.
Our certified letters now provide electronic return receipts with a digital image of the signature used to accept the letter.
Confirmed date and time of handoff to USPS for US letters is available for Enterprise customers in the dashboard, API, and by subscribing to notifications by webhook.
USPS Standard Mail is offered as a new delivery option for all customers for Postcards & Letters.
New API released with publishable keys, single-string US Address verification, and intelligent zip code handling.
All mailpieces sent via Lob to benefit from free address cleansing and verification powered by CASS-Certified Address Verification API.
Address Verification API now returns Geocoding (latitude and longitude coordinates) and Residential Delivery Indicator (RDI) data.
Enterprise customers now have the ability to schedule postcards, letters, and checks up to 180 days in the future.
Customers now have a configurable cancellation window that will hold mailings from production.
Customers can now access dedicated support escalation, joint API architecture and integration planning, and faster response times.
Customers can create, view, edit, and manage commonly used HTML templates in Lob.
